Operations Support, Built Around You
OUR SERVICES
From a single fixed-scope project to a fully embedded partnership, we meet you where you are and we do the work with you, not just hand you a report.
Starter Services
Short-term, fixed-deliverable packages built to be affordable. Best for owners with a specific need they want handled quickly.
How WE Operate
Three Ways to Work Together
We provide flexible engagement models designed to meet the unique operational needs of your business at every stage.
Long-Term Contracts
Custom, hands-on operational support over a longer engagement, built around agreed objectives and benchmarks.
Retainer Packages
Ongoing operational partnership: on-site visits, regular meetings, employee coaching, and a sounding board for real-time decisions.
Find what's holding you back and fix it.
Operations & Strategy
Audits, SOPs, org design, planning, turnaround
The right tools, set up to actually get used.
Technology & Systems
POS, HRIS, QuickBooks, dashboards, AI
Every Area of Your Operation
Decades of hands-on operations and logistics experience, across the parts of the business that actually move the needle.
Build a team that runs without you in the room.
People & HR
Hiring systems, handbooks, compensation, performance
Turn first-time buyers into regulars.
Customer Experience
Service design, loyalty, feedback loops
WHAT WE HELP WITH
Sharpen the people who lead your people.
Leadership & Team Development
Management coaching, training, accountability
Make the room and the process work for you.
Space & Workflow Design
Physical environment, flow, efficiency
Scope & Benchmarks
We agree on objectives, deliverables, and cost before any work begins.
3
Ongoing Support
We continue to help review, guide, and grow your business
5
Implementation
We go to work beside your team — building and putting systems in place.
4
On-Site Assessment
We assess from the front lines and learn how your operation really works.
2
Discovery
A free meeting to see if we're the right fit. No charge, no pressure.
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How an Engagement Runs
THE PROCESS
Small Business Starter
$1,000
Comparable: $1,750–3,000
Stop second-guessing and start building. Entity formation, an operational starter toolkit, and direct strategy sessions with the two operators behind Eclipse.
How to HR Right
$2,000
Comparable: $4,000–8,000
The people side, done right. Employee handbook, recruiting and staffing flow, job descriptions, interview questions, succession planning, and performance management.
Specific needs, handled fast and priced below half of what comparable help costs anywhere else.
AI for Operators
$2,000
Comparable: $5,000–10,000
Skip the hype, apply the tools. We map your real workflows, find where AI saves time or cuts errors, and leave you with a custom playbook and hands-on training.
STARTER SERVICES
Fixed-Price Packages
Leadership & Management Coaching
$1,500
Comparable: $3,000–6,000
Build leaders who can carry the load. Grounded in our 11 aspects of leadership: how to conduct interviews, coach employees, and handle terminations with confidence.
Core Business Audit
$3,000
Comparable: $7,000–15,000
Find what's holding your business back. A focused operational audit, a targeted vulnerabilities report, and a prioritized roadmap you can act on.
SOP & Systems Builder
$1,500
Comparable: $3,000–6,000
Get the business out of your head and onto the page. We document and standardize your core processes into clear SOPs your team can actually follow.